UK Business Rates for Retailers in 2025: Reliefs, Appeals, and How to Reduce Your Bill
Retail

UK Business Rates for Retailers in 2025: Reliefs, Appeals, and How to Reduce Your Bill

Business rates are often the third-largest cost for UK retailers after rent and wages. Here is how to check your rateable value, claim reliefs, and appeal an incorrect assessment.

June 18, 20257 min readOneScale Team

How Business Rates Are Calculated

Business rates are calculated as: Rateable Value × Multiplier. The Rateable Value (RV) is set by the Valuation Office Agency (VOA) and is based on the annual rental value of your property on the relevant antecedent valuation date. From April 2023, rateable values were updated based on 1 April 2021 market rents — the first revaluation since 2017.

The standard multiplier for 2025/26 is 55.5p per £1 of rateable value. The small business multiplier is 49.9p. You qualify for the small business multiplier if your property's RV is below £51,000.

Small Business Rate Relief (SBRR)

If you occupy one property with a rateable value below £15,000, you qualify for Small Business Rate Relief:

  • RV below £12,000: 100% relief — no rates payable
  • RV between £12,001 and £15,000: Relief tapers from 100% down to 0%

You must apply for SBRR through your local council. It is not automatically applied. If you have never applied, check your RV now — you may be owed backdated relief.

Retail, Hospitality, and Leisure Relief (2025/26)

The government extended the Retail, Hospitality and Leisure (RHL) relief for 2025/26 at 40%, capped at £110,000 per business. This means retailers occupying properties with eligible use can claim 40% off their rates bill before SBRR. RHL relief is applied automatically by councils for qualifying properties.

Empty Property Relief

An empty property is exempt from rates for the first three months (six months for industrial properties). After that, the full rate applies. Most exemptions apply during the initial empty period: if you take a lease but cannot trade immediately, you may qualify for the initial exemption period.

Challenging Your Rateable Value

If you believe your rateable value is too high, use the VOA's Check, Challenge, Appeal (CCA) process via the GOV.UK business rates valuation service. The process requires:

  1. Check: Review and confirm your property details are accurate
  2. Challenge: Submit a formal challenge with evidence of a lower rental value
  3. Appeal: If the Challenge is rejected, appeal to the Valuation Tribunal for England

Evidence for a successful challenge includes: rental evidence from comparable properties, evidence of any physical changes to your property, and evidence of unusual factors depressing rental values in your area.

#uk
#business rates
#retail
#reliefs
#voa
#rates appeal
#small business

Want to see OneScale in action?

We can show you the exact workflow for your business on WhatsApp, with a proper walkthrough instead of a generic pitch.