Question 1

What is OneScale POS and how does it work?

Accepted Answer

OneScale POS is an all-in-one offline-first Point of Sale (POS) and ERP business management software designed for restaurants, retail stores, grocery marts, pharmacies, and wholesale distributors. Built with a local SQLite database and Rust/Tauri engine, it enables lightning-fast checkouts with zero downtime even without an internet connection.

Question 2

Does OneScale POS work offline without internet?

Accepted Answer

Yes. OneScale is built with an offline-first architecture. All sales transactions, barcode scans, inventory deductions, receipt printing, and cash drawer operations run locally without requiring an internet connection. When your internet reconnects, data automatically syncs to the cloud.

Question 3

Is OneScale POS compliant with Pakistan FBR PRAL digital invoicing?

Accepted Answer

Yes. OneScale POS has built-in real-time integration with the Federal Board of Revenue (FBR) PRAL system for Tier-1 retailers in Pakistan. It validates tax rates, issues digital invoices, and prints receipts with verifiable FBR invoice numbers and QR codes.

Question 4

How much does OneScale POS cost?

Accepted Answer

In Pakistan, OneScale offers a Basic Plan at Rs 6,000/month for single counters and a Professional Plan at Rs 15,000/month for businesses needing the complete POS, ERP, CRM, HR and finance suite. Internationally, plans start at $20/month (Basic) and $50/month (Professional). Custom Enterprise pricing is available for large retail chains.

Question 5

What hardware devices work with OneScale POS?

Accepted Answer

OneScale is compatible with standard POS hardware: 58mm and 80mm ESC/POS thermal receipt printers (USB, LAN, Bluetooth), 1D and 2D barcode scanners, RJ11 electronic cash drawers, digital weighing scales (RS232/USB), and secondary customer-facing displays.

Question 6

Which industries does OneScale POS support?

Accepted Answer

OneScale POS provides dedicated industry workflows for Dine-in Restaurants, Cafes, Fast Food, Retail & Fashion, Grocery & Supermarkets, Pharmacies, Bakeries & Confectionery, Dairy & Milk Shops, Meat & Poultry, and Wholesale Distribution.

Question 7

Where is OneScale POS headquartered and which cities are served?

Accepted Answer

OneScale POS is headquartered at PECHS Block 6, Karachi, Pakistan. It provides on-site implementation and 24/7 support across Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Gujranwala, Multan, Peshawar, Sialkot, and all major cities nationwide, as well as UAE, Saudi Arabia, and the UK.

Question 8

Can OneScale manage multiple branches and sync inventory?

Accepted Answer

Yes. OneScale includes centralized multi-branch management. Store owners can track sales, transfer stock between warehouses and retail branches, monitor cash flow, and view consolidated profit and loss reports from a single cloud dashboard.

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