Restaurant & Food Service

Keep table orders, kitchen tickets, and counter billing in sync — even when internet drops

Designed for dine-in restaurants, cafes, and takeaway kitchens across Karachi and Pakistan. Run table billing, seat-by-seat split checks, and rider dispatch with local reliability.

Works with standard ESC/POS kitchen printers • Karachi on-site setup available

The everyday problems restaurant owners face — and how OneScale solves them

The Problem

Lost Tickets & Slow Service

Handwritten paper slips get lost or misread between servers and kitchen cooks, causing delayed food courses and frustrated customers.

OneScale Workflow:

Punching an order immediately fires a Kitchen Order Ticket (KOT) to the thermal printer or digital kitchen display screen with elapsed timers.

The Problem

Complicated Split Checks

Guests asking to split a bill by seats or pay with multiple cards/cash creates long checkout queues and manual calculation mistakes.

OneScale Workflow:

1-click split bill by seat, item, or equal covers. Print individual sub-receipts and settle via cash, card, or digital wallet.

The Problem

Untracked Delivery Cash

Direct phone delivery orders and rider Cash-on-Delivery (COD) collections get mixed up with counter cash, hiding shortages.

OneScale Workflow:

Delivery orders track rider assignments and require formal cash handoff at shift end before closing the cashier register.

Recommended Restaurant Hardware

  • Cashier PC / Touchscreen Terminal: Any Windows 10/11 64-bit computer or all-in-one POS terminal.
  • Front Counter Receipt Printer: USB or LAN 80mm ESC/POS thermal printer with auto-cutter.
  • Kitchen Printer (KOT): Network LAN thermal printer with loud buzzer for noisy kitchen stations.
  • Cash Drawer: Standard RJ11 / RJ12 cash drawer triggered directly from the counter receipt printer.

Load shedding tip: Connect your cashier PC and receipt printer to a standard mini-UPS or inverter so table billing never pauses during power switchovers.

Applicable Plan & Transparent Terms

Recommended Plan: Professional Plan

Rs 15,000 / month

Covers up to 5 branches and up to 10 active register/waiter terminals.

Included for Restaurants:

• Visual dining room floorplan & table status

• Kitchen display routing & course firing

• Seat-by-seat and proportional split billing

• Home delivery dispatch & Cash-on-Delivery tracking

• Recipe Bill of Materials (BOM) & ingredient deduction

Onboarding Process:

Send us your food menu and pricing via WhatsApp or Excel. We format your categories, connect your kitchen printer over LAN, and train managers and servers in under 2 hours.

See your restaurant menu running on OneScale

Book a 15-minute walkthrough. We will load your restaurant categories and show you table management, split checks, and kitchen printing in action.